Multiple Choice Flashcards on 03 CompTIA SecAI+ (CY0-001) / 03 AI-assisted Se...

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Flashcard Practice CompTIA SecAI+ (CY0-001) Multiple Choice

A company help desk agent receives a calm, detailed call from a user claiming travel issues and requesting a multifactor reset. The caller knows the user's manager and project names. What is the best response?

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Send a reset link to the caller's personal account because the work device is unavailable Follow the high-risk account-recovery procedure, require approved identity proofing, and escalate if the caller pressures the agent Ask the caller to name two coworkers and accept those answers as identity proof Reset the factor because the caller provided accurate organizational context

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